Effective Date: 01 January 2021
Welcome to Exam Nibbles (the “Website”). These Terms of Use (the “Terms”) form a legally binding agreement between Exam Nibbles (“Company,” “we,” “us,” or “our”) and every visitor, customer, or account holder (“you”). By accessing or using the Website, purchasing any products, or downloading any digital files, you agree to be bound by these Terms and by any policies referenced here (including our Privacy Policy and Refund Policy).
If you do not agree with these Terms, please do not use the Website.
1) Who We Are & How to Contact Us
Legal Name: Exam Nibbles
Registered Address: India, Gujrat, S672-34, Bombaycloth Market, Relief Road, Kadia Kui
Support Email: [support@examnibbles.com]
Business Hours: Mon–Sat, 10:00–18:00 IST
2) Eligibility & Account Responsibilities
- You must be at least 18 years old (or the age of legal majority in your jurisdiction) to make purchases.
- You are responsible for keeping your account credentials confidential and for all activity under your account.
- Notify us immediately if you suspect unauthorized use of your account.
3) Products, Access & License
- Our offerings include digital study materials, practice tests, question banks, and downloadable files (collectively, “Materials”).
- Unless expressly stated otherwise, purchases grant a limited, personal, non‑exclusive, non‑transferable, non‑sublicensable license to access and use the Materials by one natural person (the purchaser) for personal learning only.
- You may not share, resell, rent, upload, post, transmit, mirror, or otherwise redistribute the Materials or make them available to any third party or platform.
- Access windows (if any), version updates, download limits, and device limits will be stated on the relevant product page.
4) Academic Integrity & Acceptable Use
You agree that you will not use the Website or Materials to:
- violate any exam provider’s testing rules, candidate agreements, or codes of conduct;
- engage in cheating, impersonation, exam proxying, or any other dishonest practice;
- infringe intellectual property rights or remove watermarks, license keys, or other protection;
- upload or distribute malware, attempt to disrupt the Website, or scrape/crawl our content except as allowed by law.
We may suspend or terminate access for suspected violations, abusive behavior, fraud, or chargeback abuse.
5) Orders, Pricing, Taxes & “Price on Request”
- Prices, features, and promotions may change at any time without notice. Errors and omissions are excepted.
- For “Price on Request” or orders placed without a visible price, your order is an offer; a contract forms only when we confirm pricing in writing and you accept it (e.g., by payment), or when we begin to fulfill your order.
- You are responsible for any applicable taxes, duties, or bank/transfer fees. Where required, taxes will be shown at checkout.
6) Delivery of Digital Goods
- Digital items are delivered via download link, account access, or email after successful payment and fraud checks.
- For security, links may expire; please save your files promptly. If you need help re‑accessing, contact support during your license term.
7) Refunds, Cancellations & Guarantees
- Digital goods are generally non‑refundable once delivered, downloaded, or accessed, including when a link has been activated or Materials have been opened.
- If a specific product page or promotion (e.g., a “90‑Day Money‑Back Guarantee”) states otherwise, that policy controls for that product, conditioned on meeting the listed eligibility criteria.
- Defective files will be replaced or re‑issued where verified. Please contact support within 7 days of purchase with your order number, a description of the problem, and any screenshots/logs that help us investigate.
- Chargebacks used to bypass our policies may lead to license termination and account blocks.
Please also review our separate Refund Policy page for details.
8) Intellectual Property & Third‑Party Trademarks
- The Website, the Materials, and all text, graphics, logos, images, videos, code, and compilations are owned by us or our licensors and are protected by copyright and other IP laws.
- All third‑party names and logos (e.g., vendor or certification names) may be used only for identification or descriptive purposes. We are not affiliated with, endorsed by, or sponsored by any third‑party vendor unless expressly stated.
9) Your Feedback & Submissions
If you send us ideas, suggestions, or feedback, you grant us a worldwide, royalty‑free, perpetual license to use and incorporate them without any obligation to you.
10) No Official Exam Content; Educational Purpose Only
- Our practice questions, explanations, and guides are original or simulated learning content and are not the real exam questions.
- We do not guarantee a pass result. Your outcomes depend on your preparation, background, and adherence to exam rules.
11) DMCA / Copyright Complaints
If you believe content on the Website infringes your copyright, please email [legal@examnibbles.com] with:
- identification of the copyrighted work; 2) the URL(s) of the allegedly infringing material; 3) your contact details; 4) a good‑faith statement of unauthorized use; 5) a statement under penalty of perjury that you are authorized to act; and 6) your physical or electronic signature. We may also accept notices compliant with applicable Indian law.
12) Privacy
Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect personal data.
13) Availability & Maintenance
We aim for high availability but the Website and Materials may be interrupted for maintenance, updates, security, or events beyond our control. We may modify or discontinue features at any time.
14) Disclaimers
THE WEBSITE AND MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT CONTENT IS ACCURATE, COMPLETE, OR ERROR‑FREE, OR THAT ACCESS WILL BE UNINTERRUPTED OR SECURE.
15) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS) SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, DATA, OR GOODWILL; OR COSTS OF SUBSTITUTE GOODS OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE WEBSITE OR MATERIALS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE EVENT.
Some jurisdictions do not allow certain limitations; in such cases, the above limits apply to the fullest extent permitted.
16) Indemnity
You agree to defend, indemnify, and hold harmless the Company and its officers, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your misuse of the Website or Materials, your breach of these Terms, or your violation of law or third‑party rights.
17) Governing Law & Dispute Resolution
These Terms are governed by the laws of India without regard to conflict‑of‑law principles. You submit to the exclusive jurisdiction of the courts located in India for all disputes, except that we may seek injunctive or equitable relief in any jurisdiction.
Consumers in other jurisdictions may have mandatory local rights that cannot be waived; these Terms do not limit such rights.
18) Changes to the Terms
We may revise these Terms from time to time. The updated version will be effective when posted with a new “Effective Date.” Continued use of the Website after changes means you accept the updated Terms.